Privacy Policy

We collect information you share with us when you create an account, place an order, contact our team, request a custom quotation, subscribe to updates or submit a manufacturing inquiry.

This may include your name, email address, phone number, billing and shipping address, company details, order history, inquiry details and payment status. We may also collect basic device, browser and usage information to keep the website secure and improve the shopping experience.

We use your information to process orders, arrange delivery, respond to inquiries, manage customer accounts, provide support, personalize your experience and communicate important service updates.

For custom manufacturing inquiries, we use the details you provide to prepare quotes, samples, production plans and follow-up communication related to your request.

Payment information is handled through secure payment partners. VK Textiles does not store complete card numbers or sensitive payment authentication details on our website.

We may retain transaction references, payment status and invoice details for accounting, customer service, fraud prevention and legal compliance.

We share personal information only when it is necessary to operate our business, such as with logistics partners, payment processors, technology providers, professional advisers or authorities when required by law.

We do not sell your personal information. Any partner handling your information is expected to use it only for the service they provide to VK Textiles.

Our website may use cookies and similar technologies to remember preferences, keep sessions active, measure site performance and understand how visitors use our pages.

You can manage cookies through your browser settings. Some website features may not work as expected if essential cookies are disabled.

We keep personal information only for as long as needed for the purposes described in this policy, including order fulfillment, customer support, accounting, legal compliance and dispute resolution.

We use reasonable technical and organizational safeguards to protect your information. No online system is completely risk-free, but we work to keep access limited and secure.

You may request access, correction or deletion of your personal information, subject to legal and operational requirements. You may also opt out of promotional messages at any time.

For privacy requests, contact us with enough detail to identify your account or inquiry so we can respond accurately.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or internal practices. The latest version will always be available on this page.